Privacy Policy — How tm1971 Protects Your Data
At tm1971, protecting the personal data of every Bangladesh player is a core commitment, not an afterthought. This Privacy Policy explains what information we collect when you use the tm1971 platform, how we use and safeguard it, who we may share it with, and what rights you hold over your own data. Please read this document carefully before registering.
Section 01
Data We Collect
tm1971 collects personal data from registered players and site visitors through several channels. The categories of data we collect depend on how you interact with the platform — whether you are simply browsing, creating an account, making a deposit, or contacting our support team. We collect only the data that is necessary for the specific purpose described and do not retain data beyond the periods set out in the Data Retention section of this policy.
Registration Data
When you create a tm1971 account, we collect your full legal name, date of birth, email address, mobile phone number, and residential address. This data is required to verify your identity, confirm that you meet the 18+ age requirement, and comply with anti-money-laundering (AML) obligations. Providing false information at registration is a breach of our Terms & Conditions and will result in account suspension.
Identity Verification (KYC) Data
As part of our know-your-customer (KYC) process, we may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence. We may also request proof of address documents and, for large transactions, source-of-funds documentation. KYC documents are handled with strict confidentiality and are used only for identity verification and regulatory compliance purposes.
Transaction and Payment Data
tm1971 records details of all deposits and withdrawals made through the platform, including the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, or Mastercard), transaction amounts in BDT, transaction timestamps, and reference numbers. We do not store full payment card numbers or mobile wallet PINs — payment processing is handled directly by your chosen payment provider, and tm1971 receives only transaction confirmation data.
Usage and Behavioural Data
We collect data about how you use the tm1971 platform, including the games you play, bet amounts and outcomes, session durations, pages visited, features used, and in-platform interactions. This data helps us improve the platform, personalise your experience, and identify responsible gaming concerns such as unusually prolonged sessions or escalating bet values.
Technical and Device Data
When you access tm1971, our systems automatically collect technical data including your IP address, browser type and version, operating system, device type, screen resolution, and approximate geographic location derived from your IP. This data is used for fraud prevention, platform security, and ensuring the platform displays correctly on your device.
Communications Data
If you contact tm1971 support via email at [email protected], we retain records of that correspondence including your email address, the content of your messages, and any attachments provided. This data is used to resolve your query and to maintain an audit trail of support interactions.
Data Minimisation
tm1971 collects only the personal data that is strictly necessary for account registration, payment processing, identity verification, and platform security. We do not collect data speculatively or beyond what each specific purpose requires.
Section 02
How We Use Your Data
tm1971 processes personal data only for lawful purposes. The table below summarises the primary purposes for which we use your data and the legal basis on which we rely for each type of processing. Where processing is based on your consent, you may withdraw that consent at any time by contacting [email protected], although withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, DOB, address, phone | Contractual necessity |
| Identity verification (KYC / AML) | NID, passport, proof of address | Legal obligation |
| Processing deposits and withdrawals | Payment method, transaction amounts | Contractual necessity |
| Fraud prevention and platform security | IP address, device data, betting patterns | Legitimate interest |
| Responsible gaming monitoring | Session data, bet history, usage patterns | Legitimate interest / Legal obligation |
| Customer support | Communications data, account history | Contractual necessity |
| Platform improvement and analytics | Behavioural and usage data (anonymised) | Legitimate interest |
| Promotional communications | Email, name, preference data | Consent |
Marketing Communications
If you have opted in to marketing communications, tm1971 may send you promotional emails about bonuses, seasonal offers tied to Bangladeshi events such as Eid, Pohela Boishakh, Victory Day (December 16), and Independence Day (March 26), as well as sports betting promotions for BPL, IPL, T20 World Cup, and other events. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any promotional email or by contacting [email protected]. Opting out of marketing does not affect transactional communications such as deposit confirmations or account notifications.
Automated Decision-Making
tm1971 may use automated systems to detect fraudulent activity, unusual betting patterns, and potential responsible gaming concerns. Where an automated system flags an account for review, a human member of the tm1971 compliance team will review the case before any material action (such as account suspension) is taken. You have the right to request human review of any automated decision that significantly affects your account.
Lawful Processing Only
Every category of data processing at tm1971 is tied to a specific lawful basis — contractual necessity, legal obligation, legitimate interest, or your explicit consent. We do not process data for undefined or speculative future purposes.
Section 03
Data Sharing & Third Parties
tm1971 does not sell, rent, or trade your personal data to third parties for their own commercial marketing purposes. We share personal data only in the limited circumstances described below and only to the extent necessary for the relevant purpose. All third parties with whom we share data are required to handle it with appropriate confidentiality and security standards.
Payment Processors
To process your deposits and withdrawals, we share necessary transaction details with your chosen payment provider. This includes bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, and Mastercard. The data shared is limited to what is required to execute the transaction and is governed by the privacy policies of each respective payment provider.
Game Software Providers
tm1971 offers games from international certified providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a session token and anonymised player identifier to initialise your game session. Providers do not receive your full name, NID, or payment method details. All game providers on the tm1971 platform operate under contractual data processing agreements.
Identity Verification Services
To fulfil KYC requirements, tm1971 may share identity document data with third-party verification service providers. These providers are bound by strict confidentiality agreements and process your data solely for the purpose of identity verification. Verification data is not used for any secondary commercial purpose.
Legal and Regulatory Disclosure
tm1971 may disclose personal data to relevant authorities where required by law, court order, or regulatory obligation. This includes disclosures in connection with anti-money-laundering investigations, fraud inquiries, and responsible gaming compliance reporting. tm1971 will notify affected players of any such disclosure where permitted to do so by law.
Business Transfers
In the event of a corporate restructure, merger, acquisition, or sale of all or part of the tm1971 business, player data may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer via their registered email address and will be informed of any changes to this Privacy Policy that result from the transaction.
No Data Sales
tm1971 never sells or rents your personal data to third-party marketers. Data is shared only with payment processors, game providers, and KYC verification services, each under strict contractual data protection obligations.
Regulated Disclosures
Where tm1971 is legally required to disclose personal data to regulatory or law-enforcement authorities, we do so in strict accordance with applicable legal requirements and will notify you where disclosure is permitted by law.
Section 04
Cookies & Tracking
tm1971 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and support fraud prevention. A cookie is a small text file placed on your device when you visit a website. Cookies allow the platform to recognise your device on subsequent visits and to maintain your logged-in session.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Required for the platform to function — cannot be disabled. | Session |
| Functional | Remembers your language preferences, display settings, and recently played games to personalise your experience. | Up to 12 months |
| Analytics | Collects anonymised data about page visits, session duration, and feature usage to help us improve the platform. | Up to 24 months |
| Fraud Prevention | Tracks device fingerprints and behavioural signals to detect and prevent fraudulent account access and automated bot activity. | Up to 12 months |
Managing Cookies
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, restrict third-party cookies, or receive a notification before a cookie is placed. Please note that disabling strictly necessary cookies will impair your ability to log in and use the tm1971 platform. Analytics and functional cookies can be disabled without preventing core platform access, though some personalisation features may be affected.
For detailed guidance on managing cookies in your specific browser, refer to the help documentation provided by your browser developer. tm1971 does not control the cookie practices of third-party payment providers or game software studios — refer to their respective privacy policies for details.
Cookie Control
Non-essential cookies on tm1971 can be managed or disabled via your browser settings. Strictly necessary session cookies cannot be disabled as they are required for the platform to operate securely.
Section 05
Data Security
Protecting your personal data from unauthorised access, loss, alteration, and disclosure is a priority at tm1971. We implement a layered set of technical and organisational security measures proportionate to the sensitivity of the data we hold and the risks associated with its processing.
Technical Safeguards
- All data transmitted between your device and the tm1971 platform is encrypted in transit using TLS 1.2 or higher (SSL/TLS encryption). The padlock icon in your browser confirms that your connection is secured.
- Account passwords are stored using industry-standard one-way hashing algorithms. tm1971 staff cannot retrieve your plain-text password — if you forget your password, it must be reset via the verified reset process.
- Player databases are hosted on servers with access restricted by role-based access controls. Only authorised personnel with a legitimate operational need can access identifiable player data.
- KYC documents are stored in encrypted, access-controlled document vaults separate from the main player database, with audit logging of all access events.
- Payment transaction data is handled through PCI-DSS-compliant payment processors. tm1971 does not store full card numbers or mobile wallet authentication credentials on its own servers.
- Automated fraud detection systems monitor login attempts, transaction patterns, and session behaviour in real time and can flag or temporarily lock accounts showing signs of unauthorised access.
Your Responsibility
While tm1971 takes every reasonable technical precaution, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials. Use a strong, unique password for your tm1971 account and do not share it with anyone. If you suspect your account has been accessed without your authorisation, contact [email protected] immediately.
Data Breach Response
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, tm1971 will notify affected players via their registered email address within a reasonable timeframe of discovering the breach. The notification will describe the nature of the breach, the data affected, the likely consequences, and the steps tm1971 has taken or plans to take to address it.
SSL/TLS Encryption
Every connection to tm1971 is protected by TLS encryption. Passwords are stored as one-way hashes and are never accessible in plain text to any member of the tm1971 team.
Breach Notification
If a data breach affecting your personal information occurs, tm1971 will notify you via your registered email within a reasonable period, describing what happened and what steps are being taken to protect your data.
Section 06
Your Data Rights
As a tm1971 platform user, you hold several rights over the personal data we hold about you. These rights are set out below. To exercise any of these rights, contact tm1971 at [email protected] with the subject line "Data Rights Request" and include your registered account email address. tm1971 will respond to all valid data rights requests within 30 days of receipt.
- Right of Access: You have the right to request a copy of all personal data tm1971 holds about you. We will provide this in a structured, commonly used, machine-readable format where practicable.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain information directly through your account settings panel.
- Right to Erasure: You may request that tm1971 delete your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent and no other lawful basis applies. Note that some data must be retained to satisfy legal obligations (e.g., AML records) and cannot be erased on request.
- Right to Restrict Processing: You may request that tm1971 restrict the processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
- Right to Data Portability: Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a portable format and to request that it be transferred to another service provider where technically feasible.
- Right to Object: You have the right to object to tm1971's processing of your personal data where that processing is based on legitimate interest grounds. You also have the right to object to the use of your data for direct marketing purposes at any time without giving any reason.
- Right Not to be Subject to Automated Decisions: Where tm1971 uses automated systems to make decisions that significantly affect your account, you have the right to request human review of those decisions.
- Right to Withdraw Consent: Where tm1971 processes your data based on your consent (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
tm1971 will not charge a fee for processing data rights requests in ordinary circumstances. If a request is clearly unfounded or excessive (for example, repetitive requests for the same data), tm1971 reserves the right to charge a reasonable administrative fee or to decline the request, with an explanation provided.
Eight Data Rights
tm1971 recognises your right to access, correct, erase, restrict, port, and object to the processing of your personal data. Exercise any right by emailing [email protected] — responses are issued within 30 days.
Section 07
Data Retention
tm1971 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following retention schedule describes how long we typically hold different categories of data.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML compliance and dispute resolution |
| KYC / identity documents | Duration of account + 5 years post-closure | Regulatory / legal obligation |
| Transaction records | 7 years from transaction date | AML and financial record-keeping |
| Betting history and game records | 5 years from date of activity | Dispute resolution and responsible gaming audit |
| Support correspondence | 3 years from last contact | Dispute resolution and quality assurance |
| Marketing preference data | Until opt-out is received | Consent management |
| Anonymised analytics data | Up to 36 months | Platform improvement (no personal identifiers) |
When the applicable retention period expires, personal data is securely deleted or permanently anonymised so that it can no longer be linked to any individual. Where data is anonymised rather than deleted, the resulting anonymised dataset is no longer considered personal data and may be retained for statistical or analytical purposes indefinitely.
Players who submit a verified erasure request will have their personal data deleted ahead of the standard retention schedule where no overriding legal obligation to retain it exists. In such cases, tm1971 will confirm in writing that the erasure has been completed.
Defined Retention Schedules
tm1971 holds data only as long as necessary. Transaction records are kept for 7 years for AML compliance. Anonymised analytics data is retained for up to 36 months. All personal data is securely deleted once the retention period expires.
Section 08
Policy Updates & Contact
tm1971 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, legal obligations, or the features and services offered on the platform. The effective date at the top of this page indicates when the current version was last revised. Where a change to this policy is material — meaning it could meaningfully affect your rights or how your data is used — tm1971 will notify registered players via their registered email address at least 14 days before the change takes effect.
Your continued use of the tm1971 platform after the revised policy's effective date constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should close your account before the effective date by contacting [email protected].
Children's Privacy
The tm1971 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a registered account belongs to an individual under 18, that account will be closed immediately and all personal data associated with it will be deleted in accordance with our data retention policy (subject to any overriding legal obligations). If you believe a minor has registered an account on tm1971, please notify us immediately at [email protected].
Cross-Border Data Transfers
tm1971 is operated for the Bangladesh market and stores data primarily on servers located in secure data centres. In some circumstances — for example, where game providers or KYC service partners operate infrastructure outside Bangladesh — your data may be processed in other jurisdictions. Where such transfers occur, tm1971 ensures that appropriate contractual safeguards are in place to protect your data to a standard at least equivalent to that described in this policy.
Contact the tm1971 Data Team
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data tm1971 holds about you, please contact the tm1971 data protection team at the following address. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).
Support email: [email protected]
Please include the subject line "Privacy Policy Enquiry" in your email so we can route your message to the correct team member promptly.
Policy Change Notices
When tm1971 makes a material change to this Privacy Policy, registered players are notified by email at least 14 days before the change takes effect, giving you time to review and decide whether to continue using the platform.
18+ Platform Only
tm1971 is strictly for adults aged 18 and above. Any account found to belong to a person under 18 is closed immediately and all associated personal data is deleted without delay. 18+ only.
Data Protection at a Glance
Six Pillars of the tm1971 Privacy Commitment
End-to-End Encryption
All data transmitted between your device and tm1971 is protected by TLS/SSL encryption. Your personal and financial information travels through a secure channel at all times.
No Data Sales
tm1971 never sells or rents your personal data to third-party advertisers or data brokers. Your information is used exclusively to operate, improve, and secure the platform for Bangladesh players.
Full Data Access Rights
You can request a complete copy of your personal data at any time. tm1971 responds to all verified data access requests within 30 days — no hidden data, no unexplained records.
Right to Erasure
When your data is no longer needed and no legal retention obligation applies, you have the right to request permanent deletion. tm1971 confirms all erasures in writing upon completion.
Responsible Gaming Data Use
Behavioural and usage data collected by tm1971 is also used to protect players — identifying patterns that may indicate problem gambling so our team can reach out and offer support.
Transparent Communication
tm1971 notifies players of any material policy changes at least 14 days in advance via email. We believe in keeping every Bangladesh player fully informed about how their data is managed.
Questions About Your Privacy?
Browse our FAQ for quick answers, review our Responsible Gaming tools, or explore the full tm1971 Casino game library. We are committed to keeping every Bangladesh player informed and protected.